Get in touch

Let’s find your light

Questions about a product, an order or a trade enquiry? Send us a message and our team will be in touch.

Arden & Beam is operated by cong heng.

Customer service: thb2834853045@gmail.com

Business contact address: 2nd Floor, Building 9, Qianhai Digital Trade Industrial Park, Hanshan District, Handan, Hebei, China.

This is a business contact address, not an automatic return address. Contact us for return instructions before sending an item back.

About Arden & Beam

Light for lived-in spaces

Arden & Beam brings together a considered selection of pendant lights, ceiling lights, ceiling fan lights, wall lights and table lamps. We source our collection from suppliers in China, with attention to form, materials and practical product information.

Start with the room, compare the dimensions, and ask us about the details before you order.

Delivery & returns

Know before you order

We offer free worldwide air shipping from Handan, China. Delivery can be as fast as 3-7 calendar days, with all orders delivered within 15 calendar days of placing your order. For shipping questions, send your country, postal code and product model using the form above.

Import duties, import taxes and customs clearance fees are not included and are payable by the recipient. Free shipping does not mean duty-paid delivery. Shipping & import charges · Returns & refunds.

Request a return within 30 calendar days of receiving your order. For a change-of-mind return, the item must be unused and uninstalled and you pay return shipping. For damaged, defective or incorrectly supplied goods that are our responsibility, we cover reasonable necessary return or replacement shipping costs. Mandatory consumer rights remain unaffected. Read the full Returns & Refunds Policy before sending anything back.

Lighting FAQ

A few useful details

How do I choose the right size?
Compare the listed fixture dimensions with your room, ceiling height and furniture. Check the suspension length for a pendant. If a dimension or unit is unclear, ask us to confirm it before ordering.
Will the light work in my country?
Voltage, fittings, plugs and local certification requirements vary. Send your country and the product model before purchase so the exact configuration can be confirmed. Hardwired lights should be installed by a qualified local electrician.
Are bulbs included?
This varies by model. Check the product specifications for the included light source or bulb fitting. Do not assume all models use the same bulbs.
What should I include in a product enquiry?
Include the model number, destination country, installation type and any dimensions you need checked. For an existing order, include your order number.